CASE STUDY

Blue Haven Pools & Spas

The company had the capability to grow but lacked the infrastructure and visibility to scale. We developed a strategic growth framework that accelerated expansion, allowing Blue Haven to achieve its five year growth plan in just two years while successfully adding three new markets.

+260%

QUALIFIED LEAD GROWTH

EXPANDED

FROM 3 MARKETS TO 6 MARKETS

REDUCED COST

PER LEAD FROM $75 TO $27

POSITIONED AS

A SCALABLE GROWTH BRAND

THE DIAGNOSIS

What Happened

The strategy transformed Blue Haven from a reactive lead-based business into a scalable demand-generation brand.

Since partnering with In The Black, Blue Haven has increased qualified lead volume by 260%, expanded from three markets to six markets, and reduced average cost per lead from $75 to $27.

The result was a repeatable growth system capable of supporting continued expansion while improving lead quality and marketing efficiency.

Blue Haven custom luxury pool design – home services marketing by In the Black Agency

RESULTS & TESTIMONIAL

Hear From Our Client

“We saw a complete 180. Where we received the same amount of volume, but we were able to convert up to 75% of those leads into appointments.”

Blue Haven Pools

Anthony Kelly, Business Intelligence Manager

THE STRATEGY

What We Changed

We rebuilt the strategy from the ground up starting with the buyer, not the product.

Brand accent icon – In the Black Marketing Agency visual identity

Defined core customer personas and motivations across markets

Integrated marketing strategy icon – digital marketing services In the Black Agency

Integrated marketing, sales, and CRM to track performance from click to close.

Targeted digital marketing campaigns icon – In the Black Marketing Agency services

Deployed targeted campaigns built around real buying triggers, not generic offers.

THE RESULTS

Why It Worked

Growth doesn’t happen by accident.

By combining top-of-funnel awareness, performance marketing, local trust-building initiatives, and strategic conversion systems, Blue Haven stopped waiting for demand and started creating it.

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